ExactHire

Isn't it the best feeling ever when, while you are buried in email messages with other interruptions springing up every time you actually settle in to get something done, that you run across a company/service provider that is the beacon of light in your day? An organization that provides such amazing customer service that you want to tell everyone you know about how they really "get it"?

Enter Mad Mimi. No, not the "lovable" office assistant from 90's sitcom "The Drew Carey Show." Although, that Mimi's flair for color is one similarity to the Mad Mimi I know. Otherwise, Drew Carey Mimi is probably the anti-Mad Mimi from a customer service standpoint. The Mad Mimi I know consistently responds to my email support requests within no more than 5-10 minutes of me sending them...AMAZING! And its the little things that count, am I right? Let's face it, it is probably unreasonable to think someone can always provide an answer in such a short period of time. But, what organizations can do is acknowledge a request with a reply email and assure the sender that it will be addressed as soon as possible. That my friends is why I'm mad for Mad Mimi.

So what is Mad Mimi? It is a phenomenal under-the-radar email marketing company that I started using a couple of months ago. It allows me to use a ton of graphics and easily build what I hope to be lovely email updates to clients and engaged prospects. I found Mimi after reading a rave review in an article that someone on LinkedIn recommended to me. I was a little skeptical when I went to www.madmimi.com to see the hippie-chick-looking Mimi logo; however, the company truly does live up to their tag line: "Simple. Lovely. Email Marketing."

After showing their site to a business acquaintance recently, he admitted that he felt more "relaxed" after looking at their site and seeing how the tool works. And with all those emails and phone calls and general business-day hysteria, we could use a little relaxation.

So for all of you clients, prospects, vendors and friends who are setting the hysteria aside to read this blog post, please help to keep us at ExactHire accountable to being Mimi-esque. When it comes to your questions about human resources software, your curiosity about applicant tracking software selection, and your desire to effectively explain the results of the latest assessments you've given to your employees or potential hires, we want you to be raving about our level of service. That being said, if you have any suggestions for how we can continuously raise our game, we're all ears.

If you want to learn more about ExactHire, our solutions and our quest to be your own customer service idols, please visit our website at www.exacthire.com.