Things that make you go "Hmmm...."
A call center announced that the planned closing of it's operation in Lafayette, Indiana was NOT going to happen, months after the first announcement. They were able to make some budget changes and survive with the smaller crew, as 80 of the employees had resigned due to the coming closure.
The chatter at the end of the article was cynical - that this had always been planned, and that the move saved the organization from paying for severance for those 80 that quit.
I take a different view. My experience has it that the high performers are the first to leave (because they CAN) and that the remaining employees are the mediocre and below, the ones that do not feel that they can get employment elsewhere.
All of these turnover statistics are misleading at a time of great stress (where we are now...) and most employees are hunkered down and biding their time. When the turnaround comes (which it will) there will be a whole bunch of high quality people moving around. Will the come to you, or move away? Will they join you, or leave just when you need them?
That is what you should be working on - an inclusive culture that promotes high performance...
A call center announced that the planned closing of it's operation in Lafayette, Indiana was NOT going to happen, months after the first announcement. They were able to make some budget changes and survive with the smaller crew, as 80 of the employees had resigned due to the coming closure.
The chatter at the end of the article was cynical - that this had always been planned, and that the move saved the organization from paying for severance for those 80 that quit.
I take a different view. My experience has it that the high performers are the first to leave (because they CAN) and that the remaining employees are the mediocre and below, the ones that do not feel that they can get employment elsewhere.
All of these turnover statistics are misleading at a time of great stress (where we are now...) and most employees are hunkered down and biding their time. When the turnaround comes (which it will) there will be a whole bunch of high quality people moving around. Will the come to you, or move away? Will they join you, or leave just when you need them?
That is what you should be working on - an inclusive culture that promotes high performance...
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