Personnel Management

• Note the red arrow…this indicates a completed version of this form that has already been saved and attached to a Service Associate position.
• However, as the green arrow indicates, you may save multiple versions of this form to accommodate an applicant's different interview steps within various positions. Each saved form may be edited or viewed later.
• While the form shown at right shows only 9 data fields being used, you have access to as many as 50 fields that can be labeled however you like. These fields can be coded to be any of the following response types: Small/Medium/Large Text Box, Yes/No, Check Box, or Multiple Choice.
• Because this feature is completely customizable to your preferences, it is an add-on to the “HR Data” section that ExactHire can turn on in your ATS site for a small annual charge.
• NOTE: This can be made into a form to serve your other needs, as well--it doesn't have to be an "interview" form, specifically.

1. Job status codes are your friend - Always utilize "job status codes" (not just applicant status codes) to assign a unique disposition to each candidate for each job to which he/she applies.
2. Hired? Yes or no - Use the "Hired" yes/no toggle radio button and drop-down date field within the "HR Data" section of an applicant's record. This data feeds into the reporting tool to indicate whether or not an applicant was hired, as well as on what date. Incidentally, these buttons also tell the ATS to display hired applicants in the "Hired Applicants" link under "Applicants" on the gray vertical navigation bar within the site.
3. Clean slate job listings - When featuring open job listings within your site, always use the "Add New Job Listing" link to upload a job listing rather than the "Modify Job Listing" link in the situations where it is a position for which you post often. This ensures that each time period's batch of candidates stays associated only with the job listing that was open for a definite, finite period of time. That is, when you reuse job listings, you start to see applicants that applied months/years ago tied to current job listings...and that can make accurate AAP reporting more difficult.

1. "We educate as much as we evaluate. We realize that throughout the entire recruiting process we must continue to show the value of the opportunity, the potential for personal growth, and future direction of our company.  The candidates are interviewing us as much as we are interviewing them.
   

2. Be honest with the candidates.  We talk about the specifics of the position, the requirements, and what our expectations are for performance.  False expectations on either end will end in disappointment (on either side).

3. If a candidate is not a good fit for the position, we will try to help them network with others that might be a better fit.   We have done this with several individuals and helped them find the right position (with another company)."

I am positively euphoric this week after watching my Butler Bulldogs bring a juicy Final Four bone home to their own backyard! As a member of the very first “Barry’s Bad Dogs” student cheering section more than a decade ago (now known simply as the “Bad Dogs” since Barry Collier is the AD while Brad Stevens has the coaching reins at Butler), it is amazing to realize what my alma mater’s team has accomplished in the last ten years.

There’s a lot of talk about The Butler Way. While it has certainly been defined, anyone familiar with the style of Butler basketball knows that it is a distinct, disciplined, collaborative way of playing the game, grooming the players, and emphasizing athletics and academics. It is a culture in itself.

With any culture, as values are increasingly well defined, individuals involved in the group enjoy a synergy and understand how to work in a way that promotes the most efficiency and success for the group. If an individual’s behavior, skills, cognitive ability and personality are a natural complement to the group culture, he or she is sure to achieve his or her full potential and contribute to the success of the group.

The Bulldogs’ continued effort to recruit players that subscribe to their culture is paying off in a big way. But in your organization, do you have a clear vision of your culture and how it translates into bull’s eye job fit for your employees and future hires? And if you do, great, but how do you then measure and assess an individual’s likelihood of superior job performance? You use employee assessments as part of your talent management process.

Sure, you think you have done a decent job of screening and hiring successful employees without assessments so far. Most of your hires work out, some don’t. I challenge you to think about whether your current caliber of teammates and talent acquisition processes would barely qualify you for the NCAA Tournament; or, would you make it to the Final Four and win the championship in your industry?

To win in your industry by recruiting players with better job fit, contact ExactHire at www.exacthire.com. Go Dawgs!

Libby Sartain, Chief People Officer at Yahoo says that “What makes a great employer brand is how it serves to attract and retain and engage talent.” It seems like we are all trying all sorts of ideas to do just that. Ms. Sartain, along with Mark Schumann, has completed a book entitled, Brand for Talent, a sample of which can be read here.  There were a couple of issues that caught my attention. They were how a talent brand must “be the strategic tool for a company to attract and retain people and survive Social Media.” Connect to article here.

In the book, the authors emphasize that there is a new “consumer of work.” This consumer is what we used to call job seekers. While the leaders of this new shift are members of Generation Y, it can just as easily be those well before Generation Y. It is not as much the age factor that is working here as it is a comfort level with and reliance on technology. These are people who see no reason to shift their reliance on technology when looking for a job. 

If these new “consumers” are not totally engaged in the organization, they will continue to look for opportunities even after they have taken a position with your company.  Their overall job performance will likely suffer if technology isn't central to the duties of the job.  Therefore, it becomes even more important to begin that engagement process at the earliest possible moment à from the time they view your application process(including addressing the social media piece) to how you ask your interview questions to how you onboard them.

This means using HR software as a cornerstone to your recruiting and human capital management processes is critical.  Applicant Tracking Software is the first interaction most of these "consumers" will have with your organization.  You want to utilize a solution that  provides the tools you need to be user friendly, technology savvy, and offers a way to express your company brand effectively.  In addition, the solution must provide multiple ways of using  social media to get your brand and job opportunities visibility in the employment marketplace.  Finally, this applicant tracking software should offer a way to ask those critical interview questions right on the application that can help ensure that a person is going to fit within the culture of your organization. This most definitely contributes in a positive way to ensuring the engagement of these "consumers of work" and their long term commitment to your organization.

Visit our website at www.exacthire.com to learn more about how our applicant tracking solutions can help you better acquire the right consumers of work for your organization.

Most of us will do more shopping in the months of November and December than we do all year. Have any of you left a store and wondered what process the company used for hiring the associates you just had to interact with.

Have you wondered if your customers ask the same questions about your staff and your company?

While we as owners and key managers feel we know how to treat customers and prospects the truth is that most of the time it is not us that interacts with this key group. So our job is to hire  people that have great Job Fit and will have great employee engagement to make a difference.

When I explain great customer service to my staff, I tell them that it is not complicated. "How does the customer feel when they hang up from talking to you?" That is how customer service is defined, and they measure it every time they interact with us.

If you want help figuring out who will be great in this crucial area of your company visit our website. In short order we can show you how to make changes in your company that will return significant results.

Visit us at www.exacthire.com to learn more.

If you work in HR you believe, with all your being, that good human capital management leads to better productivity and better product quality. But, sometimes it’s so hard to prove, especially to a CFO who wants to see short-term financial improvements.   As one top HR professional put it, "A financial person is concerned with taking money out of the organization. HR should be concerned with putting investments in." Well, now there is some research to support the connection between successful applicants and product quality.

One of the leaders in this effort is Betty Lou Smith, the vice president of corporate HR at Hunter Douglas. She began investigating the connection between employee turnover and product quality. Divisions with the highest turnover rates, she found, were also those with damaged-goods rates of 5% or higher. And extraordinarily, 70% of employees were leaving the company within six months of being hired. 

Visit: http://www.fastcompany.com/node/53319/print . This is a fascinating article that also focuses a great deal on why others in many organizations don't care for human resource planning and talent management in general.  While most of us might disagree with some of the points made in the article, it is thought-provoking.  
 

Effective Applicant Tracking Software and assessments can be the first steps in finding those with the right Job Fit. Creating thought-provoking key questions right on the application can save a recruiter time and help focus the search on only those that meet the very highest standards. Using employee assessments can validate those first impressions.

At ExactHire, we love creative HR managers who are ready to use every resource at their disposal--Applicant Tracking, Assessments, Human Resource Management Systems-- to get to that perfect Job Fit. We believe, like you, that putting investment IN an organization will produce the value that makes taking money OUT possible. Check out our new website for more information: www.exacthire.com. 

SHRM did a survey of employees to determine what was important to them. The rating used a 4-point scale to indicate what was “very unimportant” (that’s a 1) to them or “very important” (that’s a 4).

The percentages below indicate how many people gave the item a 4, meaning “very important.”

The 601 full- or part-time employees were randomly selected from a U.S.population.

63%  Job security 
60%  Benefits
57% Compensation/Pay
55% Opportunity to use skills/abilities
54% Feeling safe in the work environment 
52% Relationship with the immediate supervisor 
52% Management recognition of employee job performance
51% Communication between employees and senior management 
50% The work itself
47% Autonomy and independence 
46% Flexibility to balance life and work issues
45% Meaningfulness of job
45% Overall corporate culture 
42% Relationships with co-workers
39% Contribution of work to organization’s business goals
35% Job-specific training
34% Variety of work 
32% Career advancement opportunities 
31% Organization’s commitment to corporate social responsibility 
30% Organization’s commitment to professional development 
29% Paid training and tuition reimbursement programs  
22% Career development opportunities
17% Organization’s commitment to a “green” workplace 

Besides the expected answers that relate to pay and benefits, notice how high the rankings are for how they feel about their job and their supervisors.

The key here is not only hiring people that have Job Fit but also making sure you have the right supervisors in place.

When it comes to Job Fit, Job Performance and feedback for HR Management--we'd like to hear what your issues are.  We would like the opportunity to help you imrprove your organization.  Check us out at www.exacthire.com

Human Resource Planning---Talent Acquisition

Keeps You Ahead of the Competition!

There is a higher chance that your competition can replicate your product easier than they can replicate your human capital. So why not invest in the best human resource tools? This does not mean large dollar amounts. What it does mean is investing in highly effective applicant tracking software and career personality tests that can make you the best in human resource planning and management.

The key to staying ahead of the competition is managing your human resource tools to create better employees. If you use effective applicant tracking software that asks applicants for key, job related, information you will increase your ability to create a world class team that can build, market and sell your product far better than your competition. 

You spend money and time to protect your product or service secrets, why not find out what little it takes to create the best human resource tools? Even if you have the same product, you’ll win every time with an applicant tracking system that increases the quality of your talent acquisition.

Don’t risk losing your best human capital to your competition. ExactHire can help you. Go to www.exacthire.com.

The Magic of Applicant Tracking Software

All human resource professionals love it when they see the magic that happens when good candidates are matched with the right job. Everybody wins! The company wins because the new employee makes a successful contribution to the company, both in the bottom line and in the culture of the company. The employees win because they are happy doing the job, they stay longer, build history and success. 

Providing an applicant tracking tool and assessments gives us a way to contribute to that magic. We believe in our products and services, but nothing convinces us or others more than when we hear it directly from our customers.   Just this week, we received this email:

“We are really enjoying ExactHire and are now wondering what we ever did without it!  It has been a wonderful tool to use and is helping us do a much better job of managing applicants as well as our process.”

What a great feeling to know that customers are using our product in assisting them to improve the way they manage applicants and the hiring process. But best of all, it’s making life easier and more enjoyable in the ever changing and challenging field of human resource management. Come and start experiencing the magic for yourself……..www.exacthire.com.  It’s only a click away.